Portfolio

Behind-the-scenes support that keeps the whole business moving

I support coaches, consultants and online business owners with the operational, systems, marketing and technical work that becomes harder to manage as the business grows. The examples below show how I step into connected areas, bring structure to moving pieces and help clients keep important work from falling through the cracks.

Selected Work

Every engagement is different. Some clients need ongoing operational support across several parts of the business. Others need focused help with a launch, event, system or customer journey. My role is to understand how the pieces connect, then provide the level of execution, coordination and ownership the work requires.

Women's Health and Fitness Coach

Simone Lovell

Simone's business includes digital programs, memberships, workshops, subscriptions and recurring promotions. Supporting the business required someone who could work across customer experience, marketing, technology and day-to-day operations as priorities changed.

Why the work mattered

The partnership has required continuity, discretion and an understanding of how small backend decisions affect the customer experience. Working across the connected systems allows me to spot dependencies, keep recurring work moving and reduce the number of details the business owner has to personally coordinate.

Support provided

  • Backend coordination across programs, promotions and team responsibilities
  • Funnels, landing pages, program pages and promotional assets
  • Kajabi tags and automations, ManyChat flows and Zapier connections
  • Customer communication, access support and recurring administrative follow-up
  • Stripe billing and sales information for clearer review
  • Social graphics, email support materials and repeatable SOPs
  • System support during the move from ClickFunnels to Lovable

Platforms

Kajabi, ClickFunnels, Lovable, Stripe, ManyChat, Zapier, Canva and Google Workspace

ADHD and Executive Function Coach

Tracey Bromley Goodwin

Tracey serves high-achieving lawyers and legal professionals with ADHD through coaching, events and educational content. Her Make ADHD Your Genius® virtual event and podcast require organized outreach, scheduling, content coordination and dependable follow-up.

Why the work mattered

One missed detail can affect a speaker, subscriber or event deadline. I provide the structure and follow-through needed to keep outreach, content and platform work aligned while Tracey focuses on her expertise and audience.

Support provided

  • Speaker research using audience, expertise and fit criteria
  • Outreach, follow-ups, scheduling, onboarding details and tracking
  • Operational support for a 23-speaker season of the virtual event
  • Outreach emails, direct messages, promotional copy and event materials
  • Podcast launch support across Apple Podcasts, Spotify and Kajabi
  • Troubleshooting across Calendly, Kajabi and email-list migration work
  • Tracking for dates, speaker status, assets and next actions

Platforms

Google Workspace, Kajabi, MailerLite, Calendly, Zoom, Apple Podcasts, Spotify and Canva

Support Across the Client Journey

Additional work

My work has also included summit operations, lead research and outreach, email-platform organization, client portals, reporting dashboards, website and funnel updates, connected automations, and campaign support. Client names and private information are withheld unless I have permission to share them.

How I Work

You need someone who can see the connections

A launch is not only a landing page. It affects email, automations, payments, onboarding, customer questions and follow-up. I look at the full workflow so the work is handled in context, not as a collection of disconnected tasks.

  • 01I learn how your business operates before recommending changes.
  • 02I communicate clearly and keep important details visible.
  • 03I document repeatable work and create structure where it is needed.
  • 04I use initiative while respecting the decisions that belong to you.
  • 05I only promise work I can genuinely deliver.
Next Step

Ready for reliable support behind the scenes

If your business has grown beyond what you can comfortably manage alone, let's talk about where support would make the biggest difference.