Simone Lovell
Simone's business includes digital programs, memberships, workshops, subscriptions and recurring promotions. Supporting the business required someone who could work across customer experience, marketing, technology and day-to-day operations as priorities changed.
Why the work mattered
The partnership has required continuity, discretion and an understanding of how small backend decisions affect the customer experience. Working across the connected systems allows me to spot dependencies, keep recurring work moving and reduce the number of details the business owner has to personally coordinate.
Support provided
- Backend coordination across programs, promotions and team responsibilities
- Funnels, landing pages, program pages and promotional assets
- Kajabi tags and automations, ManyChat flows and Zapier connections
- Customer communication, access support and recurring administrative follow-up
- Stripe billing and sales information for clearer review
- Social graphics, email support materials and repeatable SOPs
- System support during the move from ClickFunnels to Lovable
Platforms
Kajabi, ClickFunnels, Lovable, Stripe, ManyChat, Zapier, Canva and Google Workspace
